Dorn Color LLC (“we,” “us,” or “our”) makes every effort to ensure our customers are pleased with their purchase. Anyone with questions or concerns relating to a product we have listed for sale is encouraged to Contact Us prior to placing an order.
Once an order has been shipped outside of the warehouse, we are not able to process a return and/or refund unless we receive proof that the shipped product had arrived in a defective state.
If a revision needs to be made on a purchase after an order is placed, please Contact Us immediately with your order number and our team will be able to cancel or revise the order, but only if a request is received prior to shipment. Under normal circumstances, orders will ship within 1 business day of order placement.
This policy was last revised and published on March 11, 2024.